The role of an account manager can be done across many different types of companies, it’s a role that describes the person who is in charge of the day to day running of an existing clients regular business account. This can be anything from fleet vehicles to an account sent up to purchase stock for a store or business.
For this role you need to have great people skills that allow you to have a good ongoing professional yet friendly relationship with your customer. It would be your job to ensure that the account runs smoothly and deal with any enquires or complaints that may arise. You do tend to be a bit of a middle-man between your company and the client and therefore need good negotiation skills to ensure that both parties are happy with the running of the account.
You will also normally be expected to up sell to your existing client so good sales skills are a definite bonus here.
It’s a busy job but can be very rewarding if you like problem solving and people management.